Waste, Recycling & Forestry Equipment Company of the Year 2024
Positive start for 2024
It’s been a busy twelve months for CRJ Services from showcasing the HAAS Tyron 2000XL at ScotPlant 2024, winning the Jenz Dealer of the year 2023 at the Jenz Annual Dealer Conference and now getting ready to celebrate a fantastic 25 years in the sector.
“CRJ has continued to grow by taking on more skilled team members, adding more brands to our portfolio, all within a challenging economic and political landscape.
Firstly, high interest rates have made it difficult for customers to agree to large capital expenditure on assets and secondly, it also makes it more expensive to add assets into our hire fleet.
Having a double election in the UK and USA this year also creates global economic doubt and will defer industry decision making.
Despite this, the hire revenue and spare parts revenue at CRJ Services are well ahead of forecast, with our machine sales being in line with forecast. We became the exclusive distributor for Pronar Trommels in the UK and Ireland at the end of 2023. This allows us to sell as well as hire trommels now - which is a great success. We have also taken on a new site near to our existing site which will provide us with additional engineering workshop space and increase our hires capacity,” outlined Andrew Clarkson - Finance Director.
Waste and recycling management: green giants
Established in 1999, CRJ Services is a comprehensive waste, recycling and forestry equipment provider and is one of the largest operating throughout the UK and Ireland, delivering quality machinery and reliable service to more than 300 customers.
The machinery solutions provider has seen rapid growth over the last three years in particular as waste and recycling management becomes a key priority for many industries, with the advent of the 2050 Net-Zero targets set by the UK Government and renewed focus on the circular economy.
Providing first-class customer service: sector specialists
Working across the waste management, forestry and quarrying sectors, CRJ operates a hire fleet of over 130 mobile and static processing machines- designed for shredding, screening, washing and sorting a wide range of waste streams. These include: shredders, trommels, flat deck screeners, density separators, eddy current separators, water baths, and picking stations. The Cheshire site holds an expansive stock of spare parts, in excess of £2.5M for all hire and purchased equipment. The company places great emphasis on customer service and has field engineers on standby for a rapid-tiered response to machinery malfunction, with on-site visits planned within same day or maximum within 24 hours.
“We are the market-leader in the hire of machinery into the UK and Ireland and our large machinery can cope with most waste, recycling or forestry challenges. With our focus on the waste, recycling and forestry markets, we are seen as experts rather than a supplier that deals in general hire plant and accessories and tries to be everything to everyone.”
Going the extra mile: pushing green change from piecemeal to strategic action
CRJ Services don’t just supply machines: they have a vested interest in moving the industry towards more sustainable best practice. Extensive waste collection research by the company, conducted over a seven-year-period revealed that six of the ten biggest UK local councils have seen a substantial dip in dry recycling over the last four years and more worryingly, seven had actually seen an increase in waste to landfill/incineration.
CRJ’s solution to suppressing POPs
With an innovative, pro-active approach, CRJ Services has looked at a novel dust suppression method when shredding household furniture like sofas. Many sofas contain toxic, carcinogenic Persistent Organic Pollutants (POPs) which are invisible and harm human health and the wider environment. The Environment Agency has brought in legislation around the storage and disposal of such furniture for this reason and this lab-tested dust suppression meets the latest compliance.
Unique ‘swing program’: minimising downtime
Many waste companies are now working on short-long term contracts and require flexible hire options going forward.
“We pride ourselves on service - not just selling or hiring a machine. We understand that our customers are likely to be tied into a contract, where penalties will have to be paid if they don't process the tonnage. So, it's vital in this case that we get an engineer out tout suite, in the event of a breakdown. We also have to be easy to deal with and so we have quite a flat management structure with team members able to make decisions. We also operate a swing program so that if we can't fix a machine, we will swap it out with another machine that we always have on standby, within a guaranteed time, minimising customer downtime. None of our competitors offer this and we are proud of our customer services approach.”
CRJ Services operates a rapid four-tiered approach to all engineering call-outs:
1. Engineers try to diagnose the problem over the phone using the telematics diagnostic software installed on every machine (hire or purchase)
2. On-site visit if required on the same day or within 24 hours
3. Product specialist support
4. Original Manufacturer's’ support
HAAS Tyron slow-speed shredder
The HAAS Tyron is used across many applications from biomass, commercial and industrial waste, mattresses, metals, plastics, tree roots, wood and many more.
The HAAS Tyron is a powerful, twin-shaft, slow speed shredder, with a robust and renowned strength. CRJ has 32 of the Tyron 2000XL 2.0 models in their comprehensive hire fleet and they were a big hit at ScotPlant 2024.
It is popular for the following reasons:
· versatility in various applications
· ease of change of settings depending on application
· unique independent twin-shaft reverse mechanism, protecting against fibrous materials causing blockages.
This shredder has a wide 1,400mm outfeed belt with discharge height up to 4,800mm, easy on-site manoeuvrability, low fuel consumption, enhanced safety features such as the traffic light system, remote-control adjustments, and the ground level maintenance chamber access doors.
From HAAS to Pronar Trommels: sign of the times
CRJ Services is now the proud, exclusive distributor for Pronar Trommels in the UK and Ireland from the end of last year.
“Though our HAAS shredder is a perennial popular model, we are now introducing the industry to our Pronar machinery capability.
The Pronar MPB 20.55 is a mobile trommel screen, available for hire or purchase. It can be used across a wide range of applications, such as: metals, skip waste, tree roots, wood, biomass, commercial and industrial waste, construction and demolition waste, organic waste, through to paper and cardboard and Japanese Knotweed. It is a robust, easily to maintain and operate machine that can compete on price and performance with the industry leaders and compliments CRJ’s existing portfolio perfectly.”
Company of the Year: moving forward
“We are delighted to receive the Waste, Recycling & Forestry Equipment Company of the Year from Sustainability Today. It's a great award and TeamCRJ deserve it: they have worked really hard to turn CRJ into the fantastic specialist business it is today, with amazing customer service to boot. Going forward, both short- and long-term, we believe there's lots of growth areas that we can move into across additional products and untapped geographical areas, so watch this space! “
CRJ Services will be at the following 2024 trade shows with waste management machinery on hand for demonstrations:
RWM: 11th-12th September 2024, NEC, Birmingham
APF: 19th–21st September, Ragley Estate, Warwickshire.
To start your hire or purchase journey today, please contact us:
+44 (0)1565 723886
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