The backup support offered by CRJ was also a key factor in the decision to hire the HAAS TYRON. CRJ operate an industry leading backup service, delivered by their team of mobile engineers who are strategically placed around the UK and Ireland. This ensures CRJ can react fast to customers needs in the unlikely event of a breakdown.
CRJ also runs the ‘swing program’ which is a unique service offered by CRJ that sees long term shredder hires replaced with an identical machine at intervals throughout the hire, so that the first machine can be taken away to be serviced and hard-faced. This service means operators experience limited disruption and downtime, whilst ensuring the shredder is performing at its optimum for the duration of the hire.
The TYRON was delivered to site, and handover training was provided to the Biffa team on both the safe operation and daily maintenance checks of the shredder. Following a successful period of hire, CRJ visited the Tipton site to capture some footage of the shredder in action, and to ensure Brian and his team were happy with its performance.
“We have dealt with CRJ for over 20 years. The machines hired from CRJ have been dependant on market trends over the years, and they have always supplied us with the right equipment to meet our requirements.”
Brian Green – Operations Support Manager at Biffa Tipton
When asked about the performance of the HAAS TYRON and service received from CRJ, Brian stated that “it was the reliability of the shredder that stood out, as well as the communication and back-up service delivered by CRJ which have been excellent.”