Employee Showcase – Becky Curley – Key Account Manager

In this edition of our 'Employee Showcase', we highlight Becky Curley who was our Hires Manager, and has recently been promoted to our Key Account Manager.

Becky joined us in January 2019 as a Hires Administrator. Being new to the waste and recycling industry, Becky impressed by quickly getting to grips with the wide range of recycling equipment within the CRJ Hire fleet. With such a variety of equipment types, Becky also had a steep learning curve, understanding different waste applications and the best configuration of our machinery to deploy to meet the objectives of our customers.

The knowledge and experience that Becky has gained in a reasonably short period of time is invaluable and allows her to deliver first-class service and advice to our customers when arranging their hire.

In April 2021, Becky was promoted to Hires Manager. In the time Becky has held the role, she has developed and implemented her own processes that have significantly enhanced the service our hire customers receive.

As part of her new role, Becky has also built a hires team with the addition of Lucy Nicklin, our Hires Administrator. Becky has been pivotal in training Lucy and imparting her knowledge and experience to make Lucy another key asset in the CRJ Hires business. 

"Becky is a star. She combines a great knowledge of the job with a professional and friendly approach to our customers. She has overseen significant growth in the number of machines in our hire fleet and has implemented robust processes to prepare us for future growth."

Rob Symons – Director at CRJ Services Ltd

Beckys has a great ability to build long lasting and supportive relationships with our customers, and in January 2023 was promoted to become our Key Account Manager. A new role within the business that will allow Becky to continue supporting and nurturing our key customers, as well as continuing to head up our hire division.

We sat down with Becky to find our more about her role here at CRJ...

Why did you want to join CRJ Services?

"I actually joined temporarily, covering maternity leave. My sister, who was the Finance Manager at CRJ, had told me about the job, and it was a bit of a gamble as I had no knowledge of the industry, but it has worked out very well."

What is your favourite aspect of your role at CRJ?

"The forward planning and making of proactive decisions to keep the hire fleet moving and meet our customers' expectations."

What is a fact about you that not many people would know?

"I used to be a lifeguard!"

What is your favourite machine and why?

"The Doppstadt SM414K trommel screener. This is the baby of the hire fleet and we only have one. It’s always out on hire and our customers love it! We get a lot of requests to purchase it also but it’s not for sale!"

What passions do you have outside of work?

"Most of my time outside of work is focused on being a good mum. However, I do like getting stuck into some DIY and renovation projects at home."

How would you describe your team?

"We are like family. We work very hard together but also look out for one another."

What do you consider the biggest change you have seen in your time at CRJ?

"The size of the hire fleet has almost doubled since I've been at CRJ, with over 110 machines now operating in the fleet. There has also been a significant increase in awareness and processes for health and safety."

What three words would you pick to describe CRJ Services?

"Different every day."  

If you could pick an actor to play you in a movie of your life, who would it be?

"Michele Keegan – because she's a great actress!"