CRJ Services Facilitates Smooth Transition for The Woodhorn Group’s JENZ Investment
Background
Founded in 1882, The Woodhorn Group stands as a stalwart in diversified operations, encompassing farming, dairy, waste management, and commercial property. Situated within renovated agricultural buildings, their business centre serves as a hub for innovation and sustainable practices. Among their ventures, their waste management division plays a crucial role, processing green waste to produce topsoil and compost products.
The Woodhorn Group operates as a cohesive entity, overseeing their multifaceted operations under a unified banner. This unified approach ensures consistency for their commercial clientele, offering a single point of contact across various services. Whether engaged in processing green waste for local authorities or supplying composted materials for parks and public spaces, customers interact with a seasoned team and a trusted organisation.
Challenge
With extensive experience in utilizing JENZ equipment, The Woodhorn Group recognised the value of investing in two new Jenz BA 916D shredders as part of their fleet renewal strategy. Processing over 100,000 tonnes of compost annually across three sites, JENZ BA shredders stand as the backbone of their operations. The Jenz BA 916D shredder boasts a standard professional tooling system, featuring a swiveling toolbox, compressed air connection, and work lights. This toolbox facilitates easy access to crucial tools and spare parts, enhancing operational efficiency.
Solution
Following a successful demonstration of the Jenz BA 916D shredder, CRJ Services stepped in to ensure a seamless sales process, seamlessly transitioning from the previous dealer. With a steadfast commitment to customer satisfaction and operational excellence, CRJ Services meticulously managed the handover process. Their focus on maintaining the machine's market presence and bolstering its reputation underscored their dedication to facilitating a smooth transition for The Woodhorn Group.
In Conclusion, CRJ Services’ meticulous attention to detail and dedication to customer satisfaction played a pivotal role in facilitating The Woodhorn Group’s investment in JENZ equipment. By ensuring a seamless transition and upholding operational excellence, CRJ Services solidified their reputation as a trusted partner in the waste management sector.
If you are interested in hiring/purchasing the Jenz 916D please contact our team.
It’s great to see Woodhorn again putting their trust in the JENZ product. Since CRJ have taken on the JENZ dealership for the UK it has been important to maintain quality customer relationships and service levels, for both existing, and new customers. The advances that Jenz have made in recent times with the new BA 916D show great improvements to operator’s ease of maintenance, ergonomic controls, and capabilities.
Ben McQuaid, Sales Director
CRJ Services